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Refund Policy

At WAVBC, we are committed to providing exceptional service to our valued clients. Please carefully review our refund policy outlined below:

Refund Eligibility:

Refunds will be considered for services that have not been rendered or completed.
Requests for refunds must be submitted within 30 days of the initial service engagement.

Refund Process:

To initiate a refund, clients must submit a written request to info@wavbc.org.au detailing the reasons for the refund and any supporting documentation.
WAVBC will review the request within 10 business days and communicate the decision to the client.

Non-Refundable Services:

Certain services may be deemed non-refundable due to their nature, and this will be clearly communicated to clients before engaging in the service.

Service Cancellation:

Clients have the right to cancel services at any time. However, refunds for canceled services will be prorated based on the work completed up to the point of cancellation.

Refund Method:

Approved refunds will be processed using the original method of payment. Alternative refund methods may be considered based on the circumstances.

Processing Fees:

In certain cases, a processing fee may be deducted from the refunded amount to cover administrative costs incurred by WAVBC.

Policy Updates:

WAVBC reserves the right to modify or update this refund policy at any time. Clients will be notified of any changes through our official communication channels.

By engaging in services with WAVBC, clients acknowledge and agree to abide by the terms outlined in this refund policy. For any questions or concerns, please contact our customer support.